Collision Repairs
What are Collision Repairs?
When you think of a collision you think of two things colliding, like a car accident, but collision repair can include dent removal, scratch removal, auto glass replacement, paint matching, straightening out bent metal, replacing doors or panels, auto detailing, and more. Here at Mels, our end goal is to have your car looking new.
Why Work with Mel’s
What tends to be a negative experience for many, (getting your car repaired after an accident), at Mel’s we promise to do everything we can for it to be a positive experience where you leave happy. It’s our job to get your car back on the road as close to pre-accident condition as possible.
We are a group of auto body specialists, mechanics, and highly trained individuals that work together as a team with one goal in mind. To make our customers happy with their repairs, and to get your car back on the road as close to pre-accident condition as possible.
How to Know if You Need an Auto Body Shop
There are a Few Ways to Tell if You Need Collision Repair:

You were just in an accident

Your vehicle has dents or scratches in the body

Your windshield is cracked

The frame of your car is bent or damaged
FAQ
Mechanical Repairs
How much does it cost to get my vehicle fixed?
At our shop we don’t give you a cost without knowing exactly what you need repaired. We want to take a look at your vehicle with our own eyes so that way we can ensure that the work you need wiilll get complete, and meet our quality standards.
The best way to get a quote is to submit an estimate or bring your car by the shop and we are happy to take a look.
How much does it cost to get my vehicle fixed?
At our shop we don’t give you a cost without knowing exactly what you need repaired. We want to take a look at your vehicle with our own eyes so that way we can ensure that the work you need wiilll get complete, and meet our quality standards.
The best way to get a quote is to submit an estimate or bring your car by the shop and we are happy to take a look.
How long will it take to get repaired?
Typically, with mechanical repairs it takes within 7 business days to get your vehicle repaired.
How long is the wait list?
This varies but usually we can get your car into the shop within 10 business days. Sometimes we can get to it sooner, and we will absolutely contact you and let you know.
Does a wheel Alignment align all 4 wheels?
Yes, a true wheel alignment should align all 4 wheels. Here at Mel’s we will make sure every wheel is aligned so your car can run and operate smoothly.
Collision Repairs
When can you fix it?
Right now the industry for auto body repairs is dealing with the impact of the pandemic. This means we have had major supply chain delays, and we are doing our best to get everyones cars repaired as soon as possible. This means it could take anywhere form 4-6 months to repair your car after a collision or accident.
Do you work with my insurance?
We work with most insurance companies, the best way to make sure we work with yours is to give us a call and we can make sure that we can help you.
Are there any cars you don’t work on?
Currently we do not work on Teslas since we are not a Tesla certified repair facility, there are a few other european cars we do not work on, but you can always call to see if we will. We work on all other vehicles including Honda,Toyota, Kia, Volks Wagon, Mercedes Benz, Subaru, Huynadi, Crytslar, Chevrolet, Ford, BMW, Dodge Ram, Audi, Nissans and more.
Are you hiring auto body shop technicians?
Absolutely, we are always looking to grow our team. Typically we look for individuals who have a few years of experience, but we are always open to talking with you. Please contact us to submit an application.
Towing
Where can you tow from?
All Over the Columbia Basin, Benton and Franklin Counties, and the Lower Valley.
Get in Touch with Mel's Inter-City Collision
Location
520 W Deschutes Ave,
Kennewick, WA 99336
Call Us to Schedule an Appointment to Get an Estimate
You can also start the process online here, Car Wise, and then call us to schedule your in-person estimate. Our goal is to make the estimate process simple and accurate.
Hours
Mon: 8am - 5pm
Tue: 8am - 5pm
Wed: 8am - 5pm
Thur: 8am - 5pm
Fri: 8am - 5pm
Sat: Closed
Sun: Closed